PRIVACY POLICY

This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide or Steph French Consulting Ltd (“SFC”) may collect via this site.

YOUR CONSENT

By using this site, you agree with the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

ACTIVE INFORMATION COLLECTION

Like many Web sites, this site actively collects information from its visitors by permitting you to communicate directly with us via e-mail and feedback forms. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number, and so on).

SFC require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  1. Internal record keeping.

  2. to improve our products and services.

  3. to send promotional emails about new products, special offers or other information which SFC believe you may find interesting using the email address which you have provided.

  4. SFC may also use your information to contact you for market research purposes, via email, phone or mail. SFC may use the information to customise the website according to your interests.

PASSIVE INFORMATION COLLECTION

As you navigate through a Web site, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection.

This site may use Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user’s computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and administer and improve the site.

A “cookie” is a bit of information that a Web site sends to your Web browser that helps the site remember information about you and your preferences. This site uses cookies.

SFC uses traffic log cookies to identify which pages are being used. This helps to analyse data about web page traffic and improve our website in order to tailor it to customer needs. SFC only uses this information for statistical analysis purposes and then the data is removed from the system.

Cookies help us provide SFC with a better website, by enabling monitoring of which pages you find useful and which you do not. A cookie in no way gives SFC access to your computer or any information about you, other than the data you choose to share.

If you do not wish to have cookies placed on your computer by this website please set your browser to refuse cookies prior to using this site.

“Navigational data” (“log files”, “server logs”, and “clickstream” data) are used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors. The information collected for these purposes is the IP address that requested the web page. This site uses navigational data.

USE AND DISCLOSURE OF INFORMATION

Except as otherwise stated, we may use your information to improve the content of our site, to customize the site to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, and for the purposes specified in this Privacy Policy.

ACCESS AND CORRECTION

To keep your personally identifiable information accurate, current, and complete, please email SFC at privacy@stephfrench.com. SFC will take all reasonable steps to update or correct personally identifiable information in our possession that you have previously submitted via this site.

SECURITY

SFC adheres to security measures to protect your personally identifiable information as you transmit your information from your computer to this site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, you should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send  via e-mail. Moreover, where you use passwords, ID numbers, or other special access features on this site, it is your responsibility to safeguard them.

You acknowledge and agree that SFC shall not be responsible for any unauthorised use, distribution, damage or destruction of personal data, except to the extent that SFC is required to accept such responsibility by the Data Protection Act 1998.

LINK(S) TO OTHER WEB SITES

This site may contain link(s) or references to other Web sites. If you use such link(s) or references you will leave this site. Please be aware that this Privacy Policy does not apply to those Web sites. You are encouraged you to read the privacy policy of every Web site you visit.

If you have any queries about this privacy policy, the protection of personal data or wish to update or rectify the personal data that SFC holds about you please email privacy@stephfrench.com

CHANGES TO PRIVACY POLICY

SFC may, from time to time, change its Privacy Policy. You are encouraged to check this page frequently for such changes. Your continued used of this site after any changes to this Privacy Policy will constitute your acceptance of any changes.